Suggested text: Our website address is: https://primengineeringworks.com
At Prim Engineering Works, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or communicate with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you contact us or engage our services, we may collect:
- Name
- Company Name
- Email address
- Phone number
- Physical address
- GSTIN or tax details (if applicable)
- Job title and designation
B. Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Device information
- Browsing behaviour using cookies (see section on Cookies)
C. Business Information
Details about your organisation’s fire safety needs, installation locations, and project specifications.
2. How We Use Your Information
We use the collected data for the following purposes:
To comply with legal, tax, and regulatory requirements
To respond to your inquiries and provide customer support
To process and manage orders, quotes, and maintenance contracts
To deliver and install fire alarm products and systems
To improve our website and services
To send updates about new products, offers, or technical notices (only with your consent)
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share information with:
- Authorized employees or technicians to fulfil your requests
- Service providers assisting in business operations (e.g., courier companies, payment processors)
- Government authorities or legal agencies if required by law or court order
All third-party service providers are bound by strict confidentiality obligations.
4. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Maintain records for invoicing, warranty, and service tracking
5. Data Security
We implement appropriate physical, electronic, and managerial procedures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system can be 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
To exercise your rights, please contact us at:
📧 prim.engineeringwork09@gmail.com
7. Cookies and Tracking
Our website may use cookies to enhance user experience, track page visits, and improve our content and offerings. You can choose to disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies separately.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your agreement to the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Prim Engineering Works
📧 prim.engineeringworks@gmail.com